Introduction

Amadeus Audio Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our services, or interact with us in any way. We are located at 6253 Hollywood Blvd, Los Angeles, CA 90028, and can be reached at [email protected] or (323) 555-7890.

This Privacy Policy is effective as of January 1, 2025. We may update this policy from time to time, so please review it regularly. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us.
• Payment Information: When you book a session or purchase our services, we collect payment information, such as your credit card number or other payment details. We use secure payment processors to handle this information and do not store your full credit card details on our servers.
• Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the time you spend on our site. This information is collected through cookies and other tracking technologies.
• Technical Data: We may collect technical information about your device, such as your IP address, browser type, operating system, and device identifiers.
• Communications: We retain copies of any communications you send to us, such as emails, messages through our contact form, or phone calls.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide you with the recording, mixing, mastering, voiceover, and podcast recording services you request.
• Processing Payments: To process payments for our services.
• Communicating with You: To respond to your inquiries, provide customer support, and send you updates and information about our services.
• Improving Our Services: To analyze how you use our website and services and make improvements to enhance your experience.
• Marketing: With your consent, to send you promotional emails and information about new services, special offers, or other information we think you may find interesting. You can opt out of receiving marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your personal information with:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties with your explicit consent.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected].

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Specifically, we retain:

• Contact Information: For as long as you are an active client and for a reasonable period thereafter in case you decide to reactivate our services.
• Transaction Data: For a period of seven years to comply with tax and accounting regulations.
• Marketing Data: Until you unsubscribe from our marketing communications.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption to protect your payment information.
• Implementing access controls to restrict access to your personal information.
• Training our employees on data privacy and security practices.
• Regularly reviewing and updating our security measures.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

California Consumer Privacy Act (CCPA)

If you are a California resident, the CCPA grants you specific rights regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at [email protected].

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 16 without verifiable parental consent, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. Your continued use of our services after the effective date constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Amadeus Audio Studios
6253 Hollywood Blvd
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 555-7890

Attn: Data Protection Officer, Julian Vance

GDPR Compliance

If you are a resident of the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you specific rights regarding your personal data. These rights include:

• Right to Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed; the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period.
• Right to Rectification: You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you.
• Right to Erasure (‘Right to be Forgotten’): You have the right to obtain the erasure of personal data concerning you without undue delay where one of the following grounds applies: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent on which the processing is based and there is no other legal ground for the processing; you object to the processing and there are no overriding legitimate grounds for the processing.
• Right to Restriction of Processing: You have the right to obtain restriction of processing where one of the following applies: the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data; the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims.
• Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us.
• Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, including profiling.

To exercise your GDPR rights, please contact our Data Protection Officer (DPO) at [email protected].

Cookie Policy

Please refer to our Cookies Policy for information about how we use cookies and similar technologies.